How to Cancel Verizon Internet: A Step-by-Step Guide

Verizon is a prominent company that provides internet internet to lots of people in the U.S. If you ever need to stop your Verizon internet, it’s important to do it the right way so it’s easy and doesn’t cause problems. Let’s go through the steps on how to cancel your Verizon internet.

How To Cancel Verizon Internet By Phone?

The most common way to cancel Verizon Internet is by phone. To do this, you must call Verizon at 1-844-837-2262, Monday through Friday, 8:00 AM to 7:00 PM Eastern Time (ET).

Before you call, be sure to have the following information ready:

1. Your Verizon account number
2. Your name and address
3. The reason for canceling your service

You’ll be connected with a customer service representative when you call Verizon. The representative will ask you to confirm your account information and then ask why you cancel your service. They may try to offer you a deal to keep your service, but you can politely decline if you’re sure you want to cancel.

Once you’ve confirmed your cancellation, the representative will process your request and provide a confirmation number. You should also receive an email confirmation.

How To Cancel Verizon Internet Online?

You can also cancel your Verizon internet service online by following these steps:

1. Open the website verizon.com.
2. Sign in to your My Verizon account.
3. Click on the “Manage My Account” tab.
4. Select “Internet” from the list of services.
5. Click on the “Cancel My Service” button.
6. Follow the prompts to complete the cancellation process.

Cancel Verizon Internet by Visiting a Branch

To cancel your Verizon internet service in person:

1. Visit your nearest Verizon branch during their business hours.
2. Be prepared to provide your account information, equipment serial numbers, and reason for cancellation. The representative will review your request, confirm your cancellation, and provide written confirmation.
3. If you rented equipment, return it at the branch to avoid additional charges.

Benefits of Cancel Verizon internet in Person:

Immediate Assistance:

You get immediate help and assistance from a Verizon representative.

Explicit Cancellation Confirmation:

You receive written proof of your cancellation request.

Potential Negotiation:

You can negotiate with the representative to waive or reduce early termination fees.

Early Termination Fees

It’s important to note that you may be charged an early termination fee (ETF) if you cancel Verizon internet service before the end of your contract. The ETF is typically equal to the remaining monthly payments on your contract.

You can avoid the ETF by waiting until your contract expires before canceling your service. You can also negotiate with Verizon to waive the ETF.

Other Factors to Consider

• Return your equipment: If you rented equipment from Verizon, you must return it to them within 30 days of canceling your service. Please return the equipment to avoid additional fees.
• Prorated refund: If you have already paid for a whole month of service and cancel verizon internet before the end of the month, you may be eligible for a prorated refund.
• Final bill: You will receive a final bill from Verizon after you cancel your service. This bill will include any outstanding charges, such as early termination or unreturned equipment fees.

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Conclusion

Canceling your Verizon internet service is a relatively simple process. You can do it by phone, online, or by visiting the branch. However, you must know early termination fees and other factors before you cancel.

FAQS

How can I avoid an ETF?

You can avoid an ETF by waiting until your contract expires before canceling your service. You can also negotiate with Verizon to waive the ETF.

What happens if I return my Verizon equipment late?

You will be charged a late fee if you return your Verizon equipment late. The amount of the late fee will depend on the type of equipment you rent.

Will I receive a final bill from Verizon after I cancel my service?

You will receive a final bill from Verizon after you cancel your service. This bill will include any outstanding charges, such as early termination or unreturned equipment fees.

How long will it take for me to receive my final bill?

Your final bill will be mailed within 30 days of your cancellation date.

Is there a free trial of Verison on the internet?

No, Verizon does not currently offer a free trial of its internet service. However, they do offer a 30-day satisfaction guarantee. If you are dissatisfied with Verizon’s internet service within 30 days of signing up, you can cancel your service and receive a full refund.

How do I find the nearest Verizon store?

A: You can use online maps like Google Maps or check Verizon’s official website for a store locator tool. Enter your location to find the closest Verizon store.